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Talent Olive Policy

Refund and Cancellation Policy

This page explains payment, refund, and cancellation handling. Exact commercial terms require business and legal confirmation.

Refund eligibility

  • Refund window: [INSERT REFUND WINDOW].
  • Non-refundable cases: [INSERT NON-REFUNDABLE CASES].
  • Duplicate successful payments will be reviewed and may be refunded after verification.

Failed or pending payments

  • Failed payments should not unlock assessment access.
  • If money is debited but access is not unlocked, contact support with the payment reference.

Request process

  • Send refund requests to [INSERT REFUND CONTACT EMAIL] with registered email, student name, payment date, and payment reference.
  • Processing time: [INSERT REFUND PROCESSING TIME].